I was very disappointed with the flowers as they were for a 60th birthday. The advertised picture had so many freesias but when they arrived to my friend there were only one or two stems of those. The other flowers were nice and the amount there should have been. Thank goodness my friend sent me a photo to say thank you. I was horrified when I saw it. I had also paid extra for delivery on a set day and that was prompt. Flying flowers were very good. It was Sunday but still I got an answer to my email within a few hours with an apology, plus they gave me a small refund. Thank you for that.