Really disappointed...ordered a phone, wrong colour arrived and box was not sealed. Fonegiant agreed i could return and get a full refund. Phone returned but trying to get the refund is proving very difficult. Lack of communication from Fonegiant is shocking. Phone not manned and live chat equally as poor. I've no idea how to get my money back....looking to escalate to Ofcom. Suggest avoiding this company.
2 years ago
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