Opened a policy, paid £25 in, went to close policy 34 days after opening (apparently the cut off is close policy within 30days to get funds back) Originally told i had not paid anything into the policy, had to send screenshots of bank to prove i had, they then they changed their story to actually you have paid but you are not eligible for a refund of premiums due to closing policy on day 34 needed to 30days. No apologies for me having to prove i had made a payment to them? This is after i have sent multiple emails and call back requests. Ive placed a complaint but i am not hopeful.. AVOID AVOID AVOID