I've ordered from Foreverspin several times. In fact, I purchased the Full Medal Museum Collection with no problem. The tops are beautiful. However, recently I bought a new release with a promotion that included special limited edition tops. It's been 6 weeks, and the tops have not arrived. But what is really disappointing is that I am now being ghosted on my follow-up. As many other reviewers here have noted, there is ZERO acknowledgment or response. Calling their numbers goes directly to voice mail (every time). Even their online chatbot will only take a message that does not get returned. This is after weeks of emailing and calling. I had an impression of them being a quality company, but now I feel cheated with not even an attempt to address my issue. I don't want to do it, but I guess it's time to call my credit card company and dispute the charge.