Their website is designed to be misleading and to push customers into making choices that result in immediate charges. Just now I just had an unpleasant experience while trying to cancel my card details on the website. After deleting my card number and pressing SAVE, I was charged £138 as if I had tried to place a second order. This action has no rationale behind it, but it still happened. To make it even worse, there is no option to cancel an order, and the website does not provide customer service through phone or chat. Thus, it is impossible for me to cancel an order I didn't place. I had to rely on their communication form to contact the support team, and I am still awaiting their response. Unfortunately, my card has already been charged.