I made several attempts to get in touch with the platform before realizing that my issues were being totally disregarded. I saw no obvious way to get my money back, and panic began to set in. I told a trustworthy friend about the problem because I felt helpless and overwhelmed. They immediately sent me to Rockpilel and their group. Sincerely, I wasn't sure if it would be beneficial, but I reasoned that I had nothing to lose. I was pleasantly surprised by the team's professionalism and promptness. I was able to get my money back in a matter of days. After all the worry and uncertainty, I was at last relieved when the entire procedure was managed with tact and effectiveness.