Sivamaran P
What can I say about these guys? Well, in a word, FANTASTIC! Forwardvia is indeed my lifesaver. I desperately needed two ethernet-based power adapters from a particular UK online store that proved futile to purchase from Singapore, using a Singapore issued credit card. I signed up for a Forwardvia account and made use of their assisted purchase. This was on 31st December 2020. Guess what? Despite prolonged lockdowns in the UK due to Covid-19, these wonderful guys could make the purchase and judiciously arrange logistics. I received my package in Singapore within nine calendar days from purchase. All these mentioned were in contrast to the abysmal service and conniving tactics employed by whom I utilised to make the same purchase. Tiptrans required me to make an upfront payment. Forwardvia only required me to make payment (a small upfront fee for assisted purchase) upon making purchase. The remaining payment to be made once they receive your product from the retailer. For information, Tiptrans has a non-responsive customer service team, your customer support open ticket gets routed to different teams all over the world, they are unresponsive on your personal dashboard, they claim they will receive your goods in a month as per delivery records, but once that month ends, they will claim that the retailer cancelled the order. The prior mentioned was what happened to me personally. Tiptrans sucks. Forwardvia is the way to go! Praise God!
1 month ago
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ForwardVia has a 4.76 average rating from 194 reviews

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