For once I have found a great travel rucksack, for both camera and laptop. My job involves location scouting and it's always been difficult to find something that accommodates general travel kit as well as camera kit. Most camera bags I have had before, I have not felt my camera was safe from knocks etc - I do with this. And it's great for putting in the overhead locker easily, and enough pockets to fit plenty in for a day out. I like the moulded straps and hard back too. Only thing I wish with all these things is a female specific fit. I've used Fotosense before and again no problems. Prompt service.