Overall I was extremely happy with the service, and speedy responses to my queries raised, I received from Holly at Fotosense. Fotosense unfortunately couldn't supply my requested product in time for Xmas but offered an alternative item along with a free screen protector and 4Gb memory card. Although I didn't go with this alternative item I did change to another one which was sent out promptly and in time for Xmas. I was a little disappointed that I received the screen protector but no memory card. However as earlier stated I was very happy with the service provided. Keith W