Ordered a lumix lens which has limited supply options and Fotosense had best price. Item was shown in stock when I placed order with a suggested 3-5 working day delivery When it had not arrived 6days later, I phoned to query position and was told there was a delay because of bank holiday the previous day, so clearly had not even been dispatched. I was told "it should be with you in the same timescale. When it had still not arrived after that term it was told there was a supply issue. I was given the option to cancel the order or wait, which I decided to do due to the favourable price . It then arrived in 3 days, quicker than suggested.