Item I received was ordered on the 20th June 2016 and a delay in delivery meant it did not arrive until 7th July 2016. The item has a warranty for three years which is good knowing there was no charge for this. When opening the item I discovered no HDMI cable in the box or Software disc. I contacted the company who arranged to have a cable sent out to me and have received it. I am waiting to have a software disc to be able to edit my pictures r video's. I am pleased with the service I received and with the attitude of the lady whom I spoke with regarding the item. Would use the company again if I need to purchase in the future.