Looking back I have ordered 7 items from fotosense, 5 of the orders were dispatched quickly and received next day.
One order dispatched by Royal Mail never arrived but the company gave me a no quible refund after 7 days.
With my latest order, after two days of no dispatch confirmation despite paying for next day delivery, I had to email and asked for my order to be cancelled as I new I could get the item next day from WEX who are faultless in their service.
On the day I sent my email canceling my order, it was sent guaranteed next day and duly arrived ?
They have corrected the situation, which is good, but whether I will trust them in the future remains to be seen. Their prices are competitive, but I would rather know my goods are going to arrive when expected and pay a little more, sometimes the savings are not worth the hassle.
9 years ago
Fotosense has a
4.7
average rating
from
3,685
reviews
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