Rebecca Jane Holmes
I ordered thin french oak floorboards throughout as part of my flat renovation. The boards that were good, were great. However a disappointingly high proportion of the boards (20-25%) were not good enough quality and should never have been supplied. They either had major issues with a broken tongue and groove, weird sawn finishes, heavily discoloured (blue/black), and other issues/marks which were not sand-able and meant they were unusable. When I ordered more, Herve said he'd add some extra to compensate but it wasn't enough to cover the problem boards. When I asked if I could drive them back (at my expense) to swap them for better boards I was simply told no. Unfortunately I had to use a lot of them as I didn't have enough good boards. My dad treated me to this wood as a moving in gift and it's taken a while for me to write this review, as I was so upset at the time!
1 year ago
 
French Forest Floors has a 4.93 average rating from 27 reviews

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