I wish I could give 10 stars! I CANNOT explain how phenomenal the Furl team have been throughout this whole process. I knew exactly how I wanted my bed to look but couldn’t find anything quite right in the UK (I looked EVERYWHERE). Furl said they could custom make me something so they altered the standard dimensions of one of their headboards to suit what I was after. I was a bit nervous ordering something without seeing a photo of it - but it is absolutely perfect! It looks better than I imagined and the hidden storage is a dream (this is my second bed from Furl). Also, they were so patient with me during the delivery process. I must have delayed delivery about 10 times because decoration of the room was taking so long, and they were very accommodating. On the day the delivery/assembly team were super nice, professional and fast. Very very happy. Thank you so much!