I have not received the items yet, but my impression so far is not very favourable. I ordered 2 wardrobes, one of which is out of stock and not going to be available for a month. I told the agent that this was not a problem, I would take the one that was available, and then they could deliver me the remaining unit when it came back into stock. NO was the reply. You can only have 1 free delivery per order. If we ship the other unit at a later date, you will have to pay £14.99. How rubbish is the customer service? They think they are doing me a favour by doing a part shipment? I told them to cancel the whole order. Now I have received an email telling me that they will be able to send both items on free delivery, but the initial response leaves a bad feeling. This company like so many others needs to understand that the customer is a source of income and excellent customer service is not an added extra, but a necessity.