This insurance company is a complete joke! My first year driving, I thought i'ld go with this company as it was convenient and cheap.. First mistake.. MILEAGE! I originally put down an annual mileage of 7,000 which I calculated roughly on their website, I didn't think it mattered much as my black box was only measuring the SPEED, BRACKING AND ACCELERATION.. which is wrong. As soon as I exceeded the mileage, they called me and suggested that I needed an extra 5,000 miles for a further 3 months until my policy ended, I thought this was ridiculous and suggested 4,000 MAXIMUM! For this, they charged me an extra £500, taking my insurance from £140 a month to £250 for the last couple of months. I also had to pay £130 there and then on the phone. THAT'S THE FIRST PROBLEM. SECOND- a month later, they took £430 out my bank?! They were only suppose to take the monthly agreement of £250. I immediately called up and they told me it was an ERROR? I was getting charged for direct debits which were suppose to come out, the lot.. they were so inconsiderate, even though they apologized for the mistake.. All in all, total joke. I would definitely not recommend for any young drivers.