Repeated warnings about breaking and speed that when challenged you just get that it has been verified. You feel like they are bullying you every time they send an email. One day they rang me to say I was on a final warning and an hour later they said that they were cancelling the insurance due to going 1 mile per hour over the rules when I had not left the house. Communication by email slow or non existent. Not even sure who the actual insurer is. Do not be tempted to use this company pay the extra and stay away from Telematics black boxes. I am sorry I did not look at all these reviews before I used them.