Quite simply the worst customer service I have ever encountered. 35 mins on the phone. I have sent 6 email replies and they haven't bothered to read them until I phone up! Their messages chasing me for the info have become increasingly threatening - even though they never read the answers. Refused to give me an address to write to. Refused to give me the customer service director's name - they just called him Bob. There is no Bob listed on companies house as a director! I would give zero stars if that were possible
6 years ago
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