My experience of calling customer services was not good the first time I called and the person I spoke to was not able to deal with a change of address and told me I would have to talk to another department then cut me off!When I phoned again I spoke to Syringa who was an absolute joy to talk to. Probably the best customer services operative I have ever contacted. I can't speak highly enough about her pleasant manner and helpfulness. This woman should be promoted! I spent nearly 45 min on the phone to her all for an increased premium of less than £20. That phone call could have been so much more stressful but thanks to great customer service it made me feel happy to stay with Bennetts.