A very painful and disappointing experience - I never received a renewal notification just a letter saying thank you for choosing Bennetts and we've taken £243.95. Normally after receiving a renewal letter I like many others start to shop around for a better quote but never had the chance this time. I phoned and talked to a chap called Wayne he said it was my resposability to know when my insurance is due and not Bennetts I appreciate that however I don't write down dates such as insurance as I wait for the renewal notice which I never received. So I cancelled the policy losing £20 - I then went online searching for a new quote and found a like for like quote for £101.87 from a company called you got it Bennetts....How many unsuspecting customers are you doing this to???? Thank goodness for social media to help get the word out.RegardsJason Hardwidge.