Very poor ! I was messed about at the beginning of my insurance and as an apology offered bike mags as a sorry whitch I never reseved! Then at the end off the insurance period to this date I still have not had confirmation of my n/c as asked for !!I insured my kid with your selfs and tried to cancel today as she as moved on to a car after a moped and they sead no as they needed confirmation from her ! But was happy to take my money and set up in the first place You did not need to talk to her then !!!Very unhappy after years of using Bennetts I will never bother again A very unhappy and I will be pleased to see this on any promotional materials maybe not !!Mr pullen