Things you should know:Good points:Telephone support is good and you are able to get through to a person who are always helpful.Aggressive on price Bad points:You might be lucky and get a new policy through the post where you have been charged and no notification by email has come especially when the bike was sold.The login in for exclusives does not work with a a lot of browsers and there are no instructions on what you can and cannot put in when registering online. Telephone support cannot help you and you do not get notified how to do it when you ask them call back and or email details.