I took the policy out thinking that I had protected NCD. However, when the policy documents came through, this was not included. My name was written incorrectly and the registration number of the vehicle was incorrect. You were quick enough to advise that I would have to contact the office to get a revised quote for protected NCD. However you did not resend the documents showing the correct name or registration number. You have since amended my name correctly to Leslie, howeve I am still waiting for the certificate to be issued showing the CORRECT registration number, two weeks after inception of the policy.