shocking service , renewed policy and they set up DD from my old dead account now the one we have been using for the past year , send a rude letter saying its my fault and will charge £50 to cancel as not been paid .... tried many times to call be wait time always over an hour!! sorry I have a life if there too tight to hire more people to man phones as must have a lot of issues if phones always busy .... profit before people come to mind ..... use a smaller company with good customer service
6 years ago
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