Like many other insurers bennets have gone down the road of exorbitant charges to make policy changes. In my case it was a change of postcode and house number. End of!! 2 minutes I was on the phone. £32 Later the postcode was changed. Premium remained the same so cost was for the 2 minute computer time. I make that about £960 revenue an hour. Outrageous treatment of loyal customers . Never will I use again and will spread the message widely. The guy on the phone was ok tho.
6 years ago
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