Insurance is cheap, but they're not very good at resolving issues. I was given a score of 2.5/10 for my speed. When I used their live chat to ask why, they admitted I never broke the limit in that journey (I have screenshots of the chat). They said the reason I was given such a low score is because I was going 55MPH in a 60MPH zone, which is above 35MPH (apparently my average speed for that journey). I go on the road in question every day, but for some reason I was only given 2.5 once. They still haven't restored my score and I've lost reward points, even though I didn't break the speed limit.