First of all I'd like to say what a crap company carrot is! I first had them insure my corsa after a few months the black box stopped working and stopped recording my journeys,I rang them up 4 times to try and get them to sort it out, they just kept promising they will get back to me and they never did, I drove a whole month without any of my journeys being recorded and finally after a month and a bit they sorted it.Half way through my policy I got a new car and got them to change he policy. The scoring system makes no sense at all! It's like they pull numbers out of nowhere! You could get a 10 for speed 10 for smoothness but if you get a 9 for usage the overall score of that journey autamatcly changes to 9.2 how does that work out?! Also I work in a bar which means I sometimes finish a bit later. I drove at 11, got a 10 for speed a 10 for smoothness but a -3 for usage. What was I supposed to do walk home?! NO CURFEWS they said? Also I have noticed they put scored down in usage at rush hour so if you're driving at 9, 3:30 or 5 expect the usage to be 6. This company seem to make a lot of promises that just aren't great! If you're thinking of driving to do the shopping for half an hour forget about it because youl get a low score for usage because you're using the car too much, making too many journeys in a short amount of time. So to conclude this whole thing -carrot insurance are crap -I would never insure or recommend anyone to go with this insurance company -I wouldn't recommend them to my worst enemy -you think you drove well? Probably won't get recorded -driving at night? Expect a bad score -want to ring them up? Crap customer service -want to ask the insulation man a question? Don't bother apparently it's got nothing to do with him, he just installs them -need to go to the shop for half an hour and back? Expect a bad score because you can't make too many journeys -do you drive around 9/3/5? Bad score