The idea of getting a reward every quater is great but it would be better if I actually received the reward. My first rewards quater ended on 9th Jan. It's the 3rd Feb and I still haven't received my carrot card.
One other annoying this is, everytime I have called carrot, which was frequent near the beginning and frequent when I was enquiring about my carrot card, I have been on hold for more than 30 minutes. It would be great if more staff could be employed so customers don't have to spend 30 minutes on hold listening to the on hold message.
9 years ago
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