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Jaye
Took out the insurance for my son at Christmas. Not made aware of him being 'penalised' for night-time driving, which he does the most of. Not had carrot awards yet but, because of a delay in the process, my son has received a pizza voucher as a goodwill gesture. Would like the app to tell us a bit more about why they have been marked down on their driving and the scoring on it does not seem consistent from one day to the next. I have had no reason to contact the call centre yet and, looking at others feedback, I hope I don't have to!
9 years ago
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Carrot Insurance has a 3.8 average rating from 3,599 reviews