What went wrong? Well, the guy come out to fit my black box and started going on about how my car(Nissan micra 95 k11) wasn't a 16 valve as it has a sticker saying 16 valve, when it is, as it even says it on the engine itself told him to look under the bonnet and wasn't interested. And then started telling me how my bumpers should be grey not black. He should learn about the cars before making bold wrong statements like that. And because the Nissan badge were sprayed black as it was going black with the silver coating coming off anyway. They have decided to cancel my policy! Just wanting to get money out of young drivers. Avoid going with this company at all costs!