Overpriced, and terrible customer service. like many of their customers i am in my first year of driving and chose carrot because ultimately it was the cheapest. But as in life you get what you pay for and carrot is certainly not a company you want to be with. Everything they do to 'help' is when it is convenient for them. The breakdown service is an absolute joke.... waited till 2 am on a busy motorway when i broke down at 10pm... the was told that the service is to one location per breakdown. so i had to PAY for extra transport for my car to get to a garage when it opened... how was i supposed to get my car to a garage at 2am ??? do not go with carrot no mater how much driving experience you have !!!!!