The wait time to speak to customers services was disgraceful, I tried to contact them to increase the mileage allowance on my 20 year old son's policy after to waiting on hold for more than 45 minutes I had to terminate the call because I need to attend an appointment. It's just not acceptable to have to wait for what was more than 45 minutes with out even manage to speak to them. Not looking forward in trying to speak to them after I finish work as I expect the wait will be even longer
8 years ago
Carrot Insurance has a
3.8
average rating
from
3,599
reviews
