Carrot insurance itself is fine, it's expensive, but for young drivers they all are. The site is easy to use and the app is User-friendly. Communications are what let it down. I arranged for my black box to be fitted and I waited in the whole day and no one came; I did not receive a phonecall. However, I rearranged and .that was fine. I think the driving scores are pretty good apart from the 'usage' rating. Overall it's decent, but just let down by the customer service side.
9 years ago
Carrot Insurance has a
3.8
average rating
from
3,599
reviews
