Well the installer cancelled my appointment and didn't contact me, i had to call and reschedule myself. I finally got my black box fitted and received an email the following Tuesday to say my policy would be cancelled as I didn't have my black box fitted. I then spent 20mins on hold to customer services to be told not to worry they don't know why it was sent. The next day to my surprise I had a welcome email and thanking me for choosing Carrot.
8 years ago
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