Literally the worst customer service of any company I've ever dealt with. Expect 30 minute + waiting times on the phone as a minimum, and constant contradictions from different members of their team. Being told to hold one moment whilst you're transferred to the right department, waiting 15 minutes and then being hung up on is also common. The last thing you want when dealing with claims, renewals and finances is a company this poor.
8 years ago
Carrot Insurance has a
3.8
average rating
from
3,599
reviews
