Got warnings on email to say I had been speeding, when infact I hadn't. I make sure I do just under the speed limit.. so I contacted them and they are going to cancel my insurance. When I had told them the black box has problems and says I speed all the time can I have a new one.. they basically told me no because it shows I had been speeding for 2 seconds. How can anyone go from doing 40 to over 70 in 2 seconds?! Absolute joke. The customer service is a joke as well, they keep you on hold for 10 minutes+, will then speak to you for a minute and say they're going to put you through to someone else.. another 10 hminutes gone. Never again will I go with carrot. Jokers.