First of all there are penalties for driving your car at certain times, for over an hour or less than a mile. The box always had errors, including extending a 15 minute journey to over 5 hours. Secondly, when I was hit by an uninsured driver through no fault of my own I was denied a courtesy car which was in my policy as it was a write off, and charged not only my voluntary and applicable excess, but a £300 new driver excess all which totaled £700. I am severely out of pocket and think that the lack of morals in this company is absolutely disgusting. We pay for insurance to prevent problems like this and all Carrot have done is take advantage of a young driver. NEVER GO WITH THIS INSURANCE COMPANY!!!