Not even deserving of one star! The policy is ridiculous, black box is stupid do 2mph over the limit and have money deducted!! Tried to cancel and was on hold for 1hr! Absolutely disgusting your paying for a customer service experience as well as insurance, the man on the phone was rude and charged £95 to cancel even though the policy clearly states £35 cancellation fee. I've also had a look at the black box and was screwed down so right it's cracked the plastic casing. Pay a bit more and go with a real insurance company. Don't waste your time with these. Realistically I shouldn't have taken out insurance with a company named after a vegatable.