STAY AWAY FROM THIS COMPANY. Probably one of the worst decisions I have made in my life is agreeing to a policy with Carrot Insurance. My box tells them I have been to places I have never been to. Driven at times I have never driven. Left my car on over night. Take at least 30 minutes to answer the phone to tell them their data is inaccurate. I have been told on 4 separate occasions that someone will come and check my box and re calibrate it. Been threatened with policy cancellation for driving 20 mph in a 30mph zone that my box registered as a dual carriageway. Customer service 0/10. When I rang to buy top up miles I was told I had to do this form my carrot card that had never arrived as was going to take 21 days to arrive. In this time my miles ran out & I was again threatened with cancellation unless I bought more - which I could only do on my card that had no arrived. Basically rubbish company & I will NEVER re new with them or recommend them to anyone.