My son took out insurance in good faith. Carrot came to fit a box and allegedly found several modifications, mud flaps, there are no mud flaps, speakers which are not factory fitted, dust caps, because they are blue and apparently a boom box which there isn't. So as my son didn't fit these then he wasn't aware but carrot have not given him the opportunity to remove. They now want him to cancel the insurance and won't get much if any of what he has paid and if he doesn't cancel they will. This company is a disgrace if only had been with him when he took out the insurance as I would have looked at reviews. DO NOT USE THIS COMPANY NO BUSINESS ETHICS A RIP OFF!!