The customer service at carrot is shocking. I have been asked to ring and top up my miles which i am quite happy to pay for and they have given me 7 days to do it before they can cancel my policy. No word of a lie, i have called everyday since Monday and there has been no answer every single time and i end up staying on the phone for about half an hour until i get bored. Looks like my policy will be getting cancelled due to lack of staff that cannot pick up a phone. Would defiantly not recommend this company to anyone.
8 years ago
Carrot Insurance has a
3.8
average rating
from
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