Stay well clear of this company!! One min the box works the next it doesn't.. Clocking up mileage when the cars sat outside. Within the first 3 months we had to have 2 boxes changed due to being faulty.
Also stated that my son done 31 on a 20 road 6 weeks before (they had a back log) and gave him a warning for it but couldn't send us evidence of it and the app only shows you your last 20 journeys so we had to take their word for it..
My son got issued another warning which we queried about to then be told it was another mistake as it was impossible to be in 2 places at once.. For the whole year my son was on edge because of this company and the box due to the faults ect.
They also say you don't get penalized if you drive after 11pm!! that's an absolute lie.. My son had top marks most of the time and very rarely scored lower than a 10.. If on the odd occasion he drove after 11 the score drops a redicilious amount and effects your rewards ect....
All in all if your wanting a telematics box go to another company!!
8 years ago
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