There's a few bad things about about this insurance company, as I'm 18 I have to have a black box and the first engineer who came out to fit it refused to fit it as I have a sticker on my car, what a load of rubbish!!! Also on the dashboard it has a thing called usage which means I can't got to the shop on my lunch break because it will mark me downed a bad driver because it's a short trip, it's F**king ridiculous, don't use this insurer ever and if I could afford to change I would without a second thought , don't insure with carrot if you want to enjoy your car