Recently just left Carrot after a single year. My renewal quote was ridiculous. My first year policy cost £1400 for 8,000 miles. I topped up 2000 for an added £200 in the middle of my policy. Towards the end I ran out effectively to add a few hundred just to tick me over. Over 120 for a mere 300 miles. I was already quite upset. But the renewal 'invitation' was upsetting. For 8000 miles I was quoted £1950. Somehow after one year driving with a decent score, my policy price has soared. Especially when you compare it to direct line which just cost me £1150. Thats with 10,000 miles. - THIS COST IS NOT THE WORST THING REGARDING CARROT - 1. Their black box - It works well, and I had no problems with it. Except one speeding warning. Which I took on the chin. You get penalised for everything and it's never consistent. Speed works very well. Smoothness, well thats a different story. I can drive to the max of my little 1.25 on a twisty road and get Smoothness of 10/10 however as soon as you drive around looking for a space in Tesco it goes straight to minus. The worst is Time. When I purchased my policy and selected, Social, Domestic and Commuting. i never thought I'd be penalised every day for driving at peak times. You get penalised for driving at morning, at noon, the evening rush, and at night. Its ridiculous really. Planning a motorway journey? Kiss your rewards goodbye. Apparently driving 50 miles on one without stopping is dangerous to them. You completely loose your freedom if you want to receive the 'brilliant' rewards. If its cheap, then go for Carrot. However other Telematics based insurers offer much better deals regarding freedom. I received around £40 in the year on my card due to how I use my car. Furthermore I didn't appreciate the 45 minute wait on the phone to tell you I was not accepting my renewal.