THINK VERY CAREFULLY BEFORE USING THIS COMPANY. I took out insurance for my son with Carrot. They use technology similar to black box. After about 6 weeks they advised my son they were cancelling his insurance due to his bad driving. I phoned them-30 minutes to get through. They said that someone would phone me back. Nobody bothered. I emailed them. They didn't bother to respond. They wrote to my son confirming they were cancelling his insurance but also sent him a bar of chocolate for his good driving!. He had to take out insurance with another company and disclose he had had a policy cancelled which inflated the premium, A week after Carrot had supposedly cancelled his policy they made contact and said it had all been a mistake and that he was still insured with Carrot. Absolutely disgraceful service from this bunch of cowboys. Their response when we tell them we do not wish to stay with them - the offer of £50 for "inconvenience". Do yourself a favour pay a little bit more and use a reputable insurance company