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Ryan
Absolutely awful Insurance company. They cancelled my insurance due to apparently "not receiving documents yet i sent them and i didn't get any emails/texts/phone calls to say that they did not get the documents before the described date. They then go and cancel my insurance on the 20th april WITHOUT Notifying me (so i was still driving) 7 days before (as ALL insurers do), They would normally send me a text witch they didn't so if i had been in a crash within that week i would of been screwed. I then FINALLY got a cancellation email on the 10th of May, 20 DAYS AFTER THEY OFFICIALLY CANCELLED IT. They then tell me over the phone that they sent me a text witch they didnt then the Carrot operator was completely rude over the phone so i escalated it to an official complaint. I myself am a young driver, this "Carrot" company say they strive on insuring young drivers, THEY DON'T. DO NOT GO FOR THIS INSURANCE COMPANY!.
8 years ago
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Carrot Insurance has a 3.8 average rating from 3,599 reviews