AVOID AVOID AVOID IF YOUNG DRIVER!!!!!!!! After getting my first car and accepting the fact that a black box was going to be the best route for me and saving money I decided to insure with carrot. After about 3 months of driving I received a warning notifying me about my speeding and stating that one more offence I would have my policy cancelled. From then on I avoided speeding as it was clear that the black box was incredibly sensitive and the insurance company was strict. It soon became apparent after 9 months of driving that this company came to show there true colours. I received an email roughly 2 weeks after another speeding offence, I was un aware of a 20 zone so carried on at 30mph. This was enough for carrot to cancel my insurance policy. Being 19 and like most other young people/students insurance is expensive enough. Now after cancelling my insurance due to a minor mistake my insurance quotes come it at £3,500 grand a year. This is a hideous amount for someone my age to pay for a clear mistake. I do not drive badly at all. Trying to get hold of carrot is a nightmare and you are placed on hold for hours. They cap your mileage based on your estimate per annum and charge extortionate prices for extended your mileage allowance. On top of this, for cancelling my insurance carrot sent an email demanding £50 on top of the now £3,500 minimum raised premiums. They offered a monthly installment for 3 months though so its fine. If I can offer any advice it would be to AVOID CARROT LIKE THE PLAGUE. They seem have infinite small print and hidden costs for issues nearly everyone experiences and have an overly strict policy that will cause endless hassle for young drivers leaving you unable to drive unless you have a wage slip equivalent to that of a stable 40 year old. Definitely not for young drivers.Pay the extra grand or so for insurance without the black box from the start and save yourself the hassle of costs down the line and the hassle me, and what seems like half their customers have experienced. (read other reviews and look how many have had the same problem).