just before my insurance ends literally ONE WEEK ! Carrot cancels my insurance saying i was speeding when I clearly was not! Now I can not have the no claims. Have messed up my insurance meaning hardly any insurances will take me and if they do it will cost a fortune because I have been cancelled and have no no claims!!! AVOID THEIR BLACK BOX!! Literally started getting red points closer to the end of my insurance! it was green through the whole year!on top of that you dont get your reward points money back they keep it! please young new drivers stay away and be careful! otherwise you will be in my position of having to start fresh again paying 2 times more than what you did before!