REWARDING INSURANCE?? FALSE ADVERTISING!! So I spend a year driving carefully trying to achieve the best scores possible, which at times can be tricky as the telematics box is unreliable, to increase my rewards and discount on my insurance renewal and when I go to renew, despite my good score, the cheapest they can offer me is £45 pound more than last year!!!!! On the app I was on course for atleast 22% discount and when it comes to it I get charged more. I have been absolutely robbed and my year of limiting my driving and driving as careful as possible was for absolutely nothing. On top of this the customer service times are disgusting, no matter what day or time of day you will be waiting at the very least 15 minutes!! REWARDING INSURANCE??False advertisement at its finest!!!