The worst insurance company I have ever come across. (ive worked with a fair few in the job i do) Only interested in making as much money out of you as possible. basically accuses your of allsorts (tampering with the blackbox) when in fact it was inactive because the car hadn't been moved in a while! Treatening to cancel as were coming to the end of the miles, needed t purchase more but the cost of this was ridiculous. Cancelling for speeding and the only evidence is a picture of a close up of seeding sign on a lamppost (which could be any sign, anywhere in the country). Encourage you to ring and resolve, when you eventually get through (after hours of trying) hit an instant brick wall. Gave up and cancelled the policy as It is an absolute shambles. (the blackbox doesn't even records all the journeys made so is clearly not as accurate as they state). The cancellation costs are a joke aswell. Save yourselves some money and go with a reputable high street insurance company who will not threaten to cancel your insurance every 5 minutes. (Coop offer a young drivers blackbox, they are cheaper than Carrot, don't cancel the insurance for ''speeding'' and you can drive unlimited miles, and are a hell of a lot easier to get hold off. Would give no stars if possible